About

We are a visual learning company that supports business innovation, strategic planning, and collaborative design—
both onsite and online.

learn more
| contact us

Learn to Scribe. Change the World.

Search

Vimeo Twitter LinkedIn Flickr  Blog RSS Blogger
Sign up! Become a part of our community of friends.

Social Media
Powered by Squarespace
Subscribe
Archive
« ID On-line: The Material City - New York, Mayor Bloomberg & Design | Main | Colorbrewer 2.0 »
Monday
Jun012009

The Product Failure Bin

ABOVE: "Wacky Hybrid Appliances" from This Old House On-Line

My family used to have a gag gift that would show up every Christmas in someone's gift pile. The "Boob Bath Mat" never failed to shock and awe.

Each year, it seemed as if the victim never saw it coming.

Lots of time and energy goes into products that never see the light of a showroom floor. So, how did this monstrous mash-up product ever make it to the marketplace?

Someone--a team of someones, in fact--had to propose the idea, design it, send the specs to a factory in China, produce a catalog layout, write sales copy, coordinate the shipping, etc.

Since innovation is being touted as our only way out of the eco-financial desert of Western Civ, we had better get smart about finding, designing and deploying good ideas.

Six Ways to Avoid Landing in the Product Failure Bin provides a good list of tenets to follow for product innovation in The New Economy. 

From Fast Company by Mark Dziersk, VP Design at Brandimage-Desgrippes & Laga, one of the world's largest design and branding firms:

  1. Don't have a casual relationship with the truth. 
  2. Side effects can kill repurchase. 
  3. If the emperor has no clothes, say so. 
  4. Knock yourself off before someone else does.
  5. Go fast even if you don't need to. 
  6. Facebook is the new focus group. 

(Of course, we would add a 7th one: "Make your ideas visual ASAP!")

What is emerging, however, is a process beyond the traditional process of: Think-Design-Produce-Sell-Results-Think Again. Instead, the design process is now interactive.

The tricky thing is this: Brands don't interact, people interact.

Clay Shirky, in this interview, explains why us normal people feel so removed from the picture perfect version of life that advertisers have "cleaned up right to the edges".

This interaction--through countless channels and media morphologies--is a constantly breaking wave of continuous innovation through continuous conversation.

It is what Trendwatching dubs "foreverism":

FOREVERISM | Encompasses the many ways that consumers and businesses are embracing conversations, relationships, and products that are never done. Driving its popularity is technology that allows them to find, follow, interact and collaborate forever with anyone & anything.

For the finest thinking in the Design Revolution, especially for the other 90% of the world's citizens, check out the work inspired by Paul Polak. http://other90.cooperhewitt.org/

PrintView Printer Friendly Version

EmailEmail Article to Friend

References (3)

References allow you to track sources for this article, as well as articles that were written in response to this article.
  • Source
    Today, it seems most of the businesses I deal with have more than enough ideas, it's determining the right ones to invest time and energy into that is the trick.
  • Source
    How long will the crisis last? Without innovation, it’s a slow slog. It takes a long time to dig ourselves out of a $4 trillion hole just through savings. Consumer demand will stay soft for years.
  • Source
    As focused as we are on emerging consumer trends, we never tire of pointing out that trends are only good for one thing: inspiring you to innovate, to come up with new goods, services and experiences for (or even better, with) your customers.